Support & Assistance

Customer support is our number one priority, our agents are 100% committed to you

Support

We know how important your enquiry is and the need to let us know quickly. Our support team do not issue tickets, we try and help whilst you are on the phone!

You can access support using any of the following methods:

Phone – 01283 480 308

Give us a call and our friendly support staff will be pleased to assist.

Email – Contact us

Use our contact form and we will get back to you as soon as possible.

Status – Service Status

Check the status of our products

QuickSupport

Please download the TeamViewer QuickSupport application in order to authorise our support team to view your RFM system.

Download

Training

Who said learning new software is difficult? With our hands-on training sessions, you’ll be up and running in no time

Our Rental & Fleet Management system (RFM) has significantly grown over many years of development and customer input. This increases the need for user training to ensure optimal usage of the software and to provide maximum return on investment.

Why?

Although we pride ourselves on our easy-to-use interface and outstanding customer support, we understand that learning new software can be daunting. To streamline the process and allow you to unlock the software’s full potential we offer tailored training based on your company’s needs.

With multiple options to choose from our friendly team will have you trained, and up and running in no time.

Classroom-based

Classroom-based courses offer many advantages, including being free from the distractions that may occur during on-premises training sessions, allowing you to focus on learning the software.

Classroom-based training is carried out at our office based in Burton-Upon-Trent and sessions are carried out in groups of up to 6 employees, we believe smaller groups allow users to engage and become more involved.

Classroom-based

Classroom-based courses offer many advantages, including being free from the distractions that may occur during on-premises training sessions, allowing you to focus on learning the software.

Classroom-based training is carried out at our office based in Burton-Upon-Trent and sessions are carried out in groups of up to 6 employees, we believe smaller groups allow users to engage and become more involved.

On-premises

Although we believe classroom-based training allows users to soak up more information, we understand that in fast-paced working environments, it may not be possible or practical to have multiple staff off site, but don’t worry, we also offer on-premises training.